Meet the We Know Pets Team!

 

The team at We Know Pets is made up of passionate locals who are dedicated to providing the best possible care for your furry friends.

As an independent, family-run business located in the beautiful Southern Highlands of NSW, we take pride in our community and strive to bring our wealth of pet care knowledge and local experience to every interaction with our customers.

 


 

Jessica 

Jessica Store Manager We Know Pets

What pets do you own?

    My fur family consists of 2 cats, a Burmese named Zephyr and a rescue named Zelda, a Lab X German Shepherd named Indie, 3 Mink Lop rabbits Oreo, Biscuit and Samantha and a tank of tropical fish. 

    What's the most inspiring part of your job? 

       I love it when a customer returns to the store and thanks me for my advice, telling me I have helped solve their problems.

      When I was 5, I thought I would grow up to be…  When I was five I wanted to be the owner of a pet shop (true story!)

      When I’m not working, I’m happiest doing… When I’m not working I enjoy spending time with my husband and kids, creating memories!
        

       Sarah 

      What pets do you own?

      Two loving cats Solaire & Coffee, both ginger brothers from the same litter that were adopted from a shelter.

       What's the most inspiring part of your job? 

      The most inspiring part of my work is being able to work alongside like-minded people who love and care for animals as much as i do. Not only do they teach & inspire others, but also me everyday.

      If I were a superhero, my super power would be…  

      If I were a superhero i would have the ability of time travel, and be able to experience alternate eras in history.

      When I was 5, I thought I would grow up to be…

      When I was 5 I always thought id be working with animals so that i could take care of sick pets & their families, that dream was realized and brought to life everyday since working at We Know Pets - I'm able to help animals find their forever homes, and like a missing puzzle piece, complete their families with a furry friends bark, hiss or meow.

       If I could invent a holiday, it would definitely involve…

      If I could invent a holiday it would be known as 'National claim your all paid for expenses holi-Day'!

      When I’m not working, I’m happiest doing…

      When I'm not working I'm happiest playing games with my partner or going out for a stroll in town with our bikes.

       

      Ruby

       

      Staff Profile Ruby

      What pets do you own?

      I currently own a budgie called  Maggie. 

      What's the most inspiring part of your job? 

      My job is inspiring because being around animals can make a big difference to life! They  help me to feel confident and be myself.    

      If I were a superhero, my super power would be…  

      If I were a superhero, my super power would be making people laugh. 

      When I was 5, I thought I would grow up to be…

       When I was 5, I knew that I wanted to work with, and be around animals. I spent a lot of time training my chickens.

      If I could invent a holiday, it would definitely involve…  

      If I could invent a holiday, it would definitely involve animals, of course. 

      When I’m not working, I’m happiest doing…  

      When I’m not working, I’m happiest doing crafts and playing  Maggie.

      Choose a movie or book  title for the story of your life.

      I would like the movie “We bought a zoo” to be the story of my life. 

       

      Jeremy

      What pets do you own?

      I own a dog, cat, fish and chickens

       What's the most inspiring part of your job? 

      Seeing the difference that pets make to people’s lives 

      If I were a superhero, my super power would be…  

      Slowing time down!

      When I was 5, I thought I would grow up to be…

      Grader Operator

       If I could invent a holiday, it would definitely involve…

      One where every stop over was linked by a mountain bike trail.

      When I’m not working, I’m happiest doing…

      Working in the garden.

      Choose a movie or book  title for the story of your life.

      More then just a Pet store!
       

      Ashlee

      Ashlee Livestock manager

      What pets do you own?

      A cat (Burmese) named Gavin and fish.

       
       What's the most inspiring part of your job? 

      Making matches between pets & people & seeing the smiles.

       

      If I were a superhero, my super power would be… 

      To fly. 

      When I was 5, I thought I would grow up to be…

      Working in a zoo.


       If I could invent a holiday, it would definitely involve…


      Food & animals.


      When I’m not working, I’m happiest doing…

      Exploring nature.

      Choose a movie or book  title for the story of your life.

      Not exactly realistic but “we bought a zoo” - I would love that!

       

      Colin

      Colin

       

      Sunny the Sun Conure

       

      Apart from amusing staff and customers on a daily basis through play and chatter, Sunnies bright plumage also gets everyone's attention!

       


       
       
       
       
       

      Sid the Python

       Sid loves hanging out and taking things easy! When not hanging out with our staff, you will find Sid relaxing and digesting a feed.

      Shop Online or In Store

      Experience Pet Care With Us

      FREE Click & Collect

      Ready for you to collect from us when you need it.

      DIY Dog Wash

      Use our dog wash anytime between 7am - 7 pm, 7 days a week. No appointment necessary.

      Learn more

      Parking at the door

      Plenty of parking is available at the Interection Complex. We also provide a Carry-to-Car service for heavy items.

      Expertise

      Free pond & aquarium water testing in store. Our knowledgeable team are more than happy to help solve your water quality issues!

      Rescue Kitten Adoption

      Our New Beginnings Rescue Kitten Adoption Program supports the AWL NSW in the rehoming of kittens.

      Learn more

      Day Old Chicks

      Being a rural area, we supply day old chicks to keep you supplied with fresh eggs!

      Learn more