Meet the We Know Pets Team!
The team at We Know Pets is made up of passionate local pet lovers who are dedicated to helping you give your pets the very best care.
As an independent, family-run business in the beautiful Southern Highlands of NSW, we’re proud to be part of our community. We bring genuine experience, trusted advice, and a love of animals to every conversation—so you can feel confident you’re getting support you can rely on.
Jessica
What's your best pet care tip?
When introducing a new puppy to the household, start where you want to finish. It’s so much harder to change habits that you’ve helped create. Always use positive reinforcement when teaching a new skill or when deterring unwanted behaviours.
Tell us about your pets
What’s your favourite thing to do with your pet?
I love throwing balls for my dog. She will play fetch until she drops. Her favorite kind are the ones that squeak!
Definitely coffee! Hot or iced, I’m not fussy 😂
Ashlee
What's your best pet care tip?
A good diet and nutrition is the key to happy long lived pet.
Tell us about your pets
My beautiful Burmese cat Gavin is spoiled rotten, naughty yet so clever. Wouldn’t trade him for the world.
What’s your favourite thing to do with your pet?
I love to take him on adventures. He travels well and loves car rides. After a big adventure he loves nothing more than to cuddle with me on the couch.
Must-have snack at work?
Anything chocolate 😂
Coffee or tea… or both?
Absolutely coffee, the animals at work keep me busy and a good caffeine hit helps me keep up.
Colin
What's your best pet care tip?
Don't overthink it. Pet parenting should be fun and enjoyable.
Tell us about your pets
We have 5 dogs, ranging from a Mastiff x Ridgeback all the way down to a chihuahua, (Bentley, Princeton, Dutchess, Max & Finley). 7 cats, (Zara, Coco, Socks, Bear, Pocket, Crumpet, & Lola Little Cat), 2 Alexandrine parrots, ducks, chickens, a Bearded dragon named Oprah and a Murray short neck Turtle named Franklin.
What’s your favourite thing to do with your pet?
Quality time snuggling on the couch watching tv.
Must-have snack at work?
Anything with chocolate.
Coffee or tea… or both?
Nothing beats a well made Mocha frappe.
Ele
What's your best pet care tip?
Use the vacuum cleaner to tidy up stray feathers and bird food to keep the pests away.
Tell us about your pets
I have a yellow budgie (disguised as a canary) called Mambo.
What’s your favourite thing to do with your pet?
Make an obstacle course for her to climb on.
Must-have snack at work?
A biscuit.
Coffee or tea… or both?
Tea- hot or iced.
Jeremy
What's your best pet care tip?
Combine dry, wet, & fresh foods to add flavour, hydration, & extra nutrition. A simple upgrade for happier & healthier mealtimes.
Tell us about your pets
We have a dog, cat, fish and chickens.
What’s your favourite thing to do with your pet?
Throwing the ball for endless games of fetch.
Must-have snack at work?
Yogurt with fruit.
Coffee or tea… or both?
Lots of coffee!
Sunny the Sun Conure
Apart from amusing staff and customers on a daily basis through play and chatter, Sunny's bright plumage also gets everyone's attention!
Sid the Python
Sid loves hanging out and taking things easy! When not hanging out with our staff, you will find Sid relaxing and digesting a feed.