As a pet lover, you want to provide your furry companion with the best possible care, food, and accessories. At our store, we understand the bond between you and your pet, and that's why we have created a loyalty program that caters to all your pet's needs.

Our in-store loyalty program is designed to provide pet lovers with exclusive benefits and rewards that go beyond just discounts and promotions. With our program, you'll get access to personalised advice from our experienced team of pet experts, free samples of new products, and even invitations to pet-friendly events.

Our loyalty program is not just about collecting points, but it's about creating a community of pet lovers who share the same passion for their furry companions. So, if you're looking for a store that truly cares about your pet's well-being and happiness, join our loyalty program today and become a part of our pet-loving family!

The benefits of our Paws Rewards loyalty program for pet owners

You'll also get access to our team of pet experts who can provide you with personalised advice on everything from nutrition to training.

In addition, you'll receive free samples of new products so you can try them out before you buy. And if you love attending pet-friendly events, you'll be pleased to know that our loyalty program members receive invitations to exclusive events.

Our loyalty program is not just about saving money, but it's also about creating a community of pet lovers who share the same passion for their furry companions. As a member of our loyalty program, you'll have access to a network of pet experts who can provide you with support and advice.

You'll also have the opportunity to connect with other pet lovers through our social media channels (Instagram, Facebook & Twitter) and online forums.

How the Paws Rewards loyalty program works

Joining our loyalty program is easy. All you need to do is sign up in-store or online. Once you've signed up, you'll receive a loyalty card that you can use every time you make a purchase at our store. Every time you use your loyalty card, you'll earn points that can be redeemed for exclusive rewards and discounts. The more points you earn, the greater the rewards.

Our loyalty program is free to join, and there are no annual fees or hidden costs. You'll also receive regular updates on new products, promotions, and events via email or text message.

Examples of our loyalty rewards for pet owners

Our loyalty program rewards are designed to provide pet owners with exclusive benefits and discounts. Here are some examples of the rewards you can expect as a member of our loyalty program:

• 1 Point for every $1 spent

• Every 250 Points = $10 Voucher

• Points never expire

• No receipts, cards or dockets needed – we track it all!

Exclusive Member Deals:

• Butcher’s Dog: Buy 10, get the11th FREE* (within 3 months)

• Trouble & Trix Litter (10L & 15L): Buy 5, get the 6th FREE

• Simparica Trio (Dog 3 Packs): Buy 3 Pack, get 1 Single Dose FREE

• Eukanuba Big Bags: Buy 5, get 1 FREE

• True Colours Dog Food (3kg & 20kg): Buy 5, get 1 FREE

Our Paws Rewards loyalty program is constantly evolving, so be sure to check back regularly to see what's new!

How to sign up for the loyalty program

Frequently asked questions about the program

Here are some frequently asked questions about our loyalty program:

Q: Is the loyalty program free to join?

A: Yes, the loyalty program is free to join.

Q: Do I need to spend a certain amount to earn points?

A: No, there's no minimum spend to earn points. You'll earn points every time you make a purchase at our store and there is no expiry date for you to use it.

Q: How do I redeem my points?

A: You can redeem your points for exclusive rewards and discounts in-store. There is so need for any loyalty card, we will will simply ask for your mobile number  (if we can't remember your name)! 

Q: How often do I receive updates on new products and promotions?

A: We won't hound you with spam, You'll only ever receive regular updates via email or text message. You can also follow us on social media to stay up to date with our latest news and promotions.

Q: Can I use the loyalty program when I shop online?

A: Unfortunately no, the program is an in store program only.

Q: Can I accrue points for using the DIY Dog wash?

A: No, the dog wash is not included in the program.

The importance of supporting local businesses for pet owners

As a pet owner, you have a choice when it comes to where you buy your pet's food, treats, and accessories. While there are many large chain stores that sell pet products, there are also many local businesses that specialise in pet care. We believe that by supporting independent,  local businesses, you're not only helping the local economy and  local employment but you're also supporting a business that cares about your pet's well-being.

At our store, we're proud to be a local business that specialises in pet care. We have a team of experienced pet experts who are passionate about providing pet owners with the best possible advice and products. We also support local community projects like the Bowral Uniting Church Food Pantry and the NSW AWL, so you can feel good about shopping with us.